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Employment
Join New England's largest retail water & sewer provider!
Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.
BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.
Employees must be Boston residents on the date of hire and remain Boston residents for the duration of employment.
BWSC is an Equal Opportunity/Affirmative Action Employer.
You are invited to apply for any open position listed for which you are qualified.
How to Apply:
- Submit your resume and cover letter online, OR
- Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119
We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.
Come join our team!
Current Openings
Business Systems Analyst
Essential Functions
Partner with management team to align information technology with the Commission's strategic direction. Plan and implement information systems, hardware/software tools, standard operating procedures and enterprise-wide data management to support the Commission’s objectives, optimize service to ratepayers, and maximize the value of data and IT systems within the organization. Quickly understand the business issues and data challenges of the Commission. Identify system application, business process and data quality strengths and weaknesses and suggest areas of improvement. Develop and document functional and system design specifications. Lead testing efforts and ensure issues are identified, tracked, reported on and resolved in a timely manner. Serve as Project Manager for system implementation, upgrade, and/or customization. Develop project requirements and ensure successful IT and data management project execution. Maintain project controls that accurately reflect completed work against project plans, schedules and budgets, and ensure user/management involvement at appropriate milestones. Foster project buy-in at all levels to ensure smooth adoption of new technologies and processes. Develop and effectively present Microsoft PowerPoint presentations and perform system application demonstrations. Participate in the development of the strategic information technology planning, processes and solutions. Ensure continuing and successful operation of mission critical systems through proper planning, support and training. Monitor enforcement of all collective bargaining agreements, personnel and all other Commission policies. Provide ongoing support and training for completed projects. Recommend software maintenance and upgrade activities for existing applications. Keep abreast of advances in software, business processes and data management techniques through attendance at trade and professional meetings and seminars, perusal of professional association literatures and use of supplementary educational activities.
Qualifications
Bachelor's degree in computer science, business administration or related field; with MBA or Masters of Technology preferred. Five or more years of experience managing technology projects with increasing responsibility. Must demonstrate an understanding of the components associated with application programming, database storage and system design. Ability to simplify, document, and communicate complex technical information is required. Experience with Geographic Information Systems (GIS) and/or Work Order Management Systems preferred. Ability to think strategically (3-6 year horizon) and act tactically. Ability to manage multiple activities simultaneously and with little or no direction. Excellent communication skills, both verbal and written are required.
Salary
$52634.4 - $69192.24 (Annually)