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Due to consistent structural improvements, BWSC experiences one of the lowest rates of water main breaks for a large utility in the country.

Contact Us

We'd really like to hear what you have to say. You can write us at BWSC 980 Harrison Ave. Boston, MA 02119 or you can use the form on this page. If you are reporting a problem, please include as much information as possible. Phone numbers to our main departments are listed below. Switchboard operators are present 24 hours a day.

For job inquiries, please visit our Employment page.

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Customer Service
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TTY

(617) 989-7000

(617) 989-7800

(617) 989-7070

(617) 989-7900

(617) 989-7780

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