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Did You Know?
After a snow storm, you should shovel the snow away from fire hydrants in front of your home or business. This will greatly help the Fire Department in the event of an emergency, when response time is crucial.
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We'd really like to hear what you have to say. You can write us at BWSC 980 Harrison Ave. Boston, MA 02119 or you can use the form on this page. If you are reporting a problem, please include as much information as possible. Phone numbers to our main departments are listed below. Switchboard operators are present 24 hours a day.
For job inquiries, please visit our Employment page.
Main Number
Customer Service
Collections
Operations
TTY
(617) 989-7000
(617) 989-7800
(617) 989-7070
(617) 989-7900
(617) 989-7780