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Did You Know?

Major storms can cause overland flooding and sewage backups into homes and businesses in low-lying areas. Although overland flooding can not always be prevented, sewage backups can be avoided if your property is properly equipped with a backwater valve.

Contact Us

We'd really like to hear what you have to say. You can write us at BWSC 980 Harrison Ave. Boston, MA 02119 or you can use the form on this page. If you are reporting a problem, please include as much information as possible. Phone numbers to our main departments are listed below. Switchboard operators are present 24 hours a day.

For job inquiries, please visit our Employment page.

Main Number
Customer Service
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Operations
TTY

(617) 989-7000

(617) 989-7800

(617) 989-7070

(617) 989-7900

(617) 989-7780

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