Customers are responsible for protecting their water meter and pipes from freezing. Insulate your meter and all pipes in unheated spaces.
We'd really like to hear what you have to say. You can write us at BWSC 980 Harrison Ave. Boston, MA 02119 or you can use the form on this page. If you are reporting a problem, please include as much information as possible. Phone numbers to our main departments are listed below. Switchboard operators are present 24 hours a day.
For job inquiries, please visit our Employment page.