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Did You Know?

Waste from household repairs often pollutes our local waterways. Request the use of non-toxic products and be sure contractors properly dispose of chemicals and water used during their work.

Contact Us

We'd really like to hear what you have to say. You can write us at BWSC 980 Harrison Ave. Boston, MA 02119 or you can use the form on this page. If you are reporting a problem, please include as much information as possible. Phone numbers to our main departments are listed below. Switchboard operators are present 24 hours a day.

For job inquiries, please visit our Employment page.

Main Number
Customer Service
Collections
Operations
TTY

(617) 989-7000

(617) 989-7800

(617) 989-7070

(617) 989-7900

(617) 989-7780

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